Refund policy
Current payment flow
The public booking form does not currently take online card payments. Pay to driver, Card (pay to driver), and Cabcharge/TTSS are settled with the driver or operator. A refund or adjustment for one of those payments is handled with the party that received it. Consumer rights under applicable law continue to apply.
Raise a payment concern
Keep the booking reference, trip date and payment record when asking about a charge. Email book@northernsilvertaxisydney.com.au with your booking reference if you have one.